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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Fox

February 25, 2026

5  out of  5
rating by Jennifer Fox
"Nicole helped take care of all of my business insurance needs. She was extremely responsive and took the time to explore options that will help me as my business grows. I would recommend her to all business owners!"
We responded:
"Jennifer- It is a pleasure working with you and your business. Thanks for the review!"
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Rahshon Wilson

February 23, 2026

5  out of  5
rating by Rahshon Wilson
"Always has the best rates, amazing customer service, and gives you insight on anything you need insurance related. Always a pleasure to speak to Summer, and Nicole when she’s available."
We responded:
"Thank you so much for your review Rahshon! We are grateful to get to help you with your insurance!! "
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Bonnie Hite

February 4, 2026

5  out of  5
rating by Bonnie Hite
"Cannot say enough about the excellent customer service provided by this team. I usually work with Summer and she works so hard to not only educate so you can make the right decisions for you, but also to get you the best rate possible for the right coverage. She’s patient, knowledgeable, and fun to talk to! :) If you want an actual human who is super responsive and actually looks out for you to make sure you’re getting the best deal, this is it!"
We responded:
"Bonnie- We are so grateful for your review! And yes, Summer is fantastic! We truly look forward to helping your family with your insurance for years to come. Nicole"
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Donna Jones

February 3, 2026

5  out of  5
rating by Donna Jones
"I was very satisfied with the help I received. Summer is very polite and very knowledgeable. She took the extra steps to help me find exactly what I needed. I would highly recommend them."
We responded:
"Donna- thank you so much for your nice review! We strive to provide top notch insurance help to our customers knowing that each person has different needs. We look forward to serving you for years to come! Nicole"
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Kaylie Peay

January 19, 2026

5  out of  5
rating by Kaylie Peay
"Very helpful and friendly! They are very fast to reach out if anything is needed!"
We responded:
"Kaylie- Thank you so much for your review! We are thrilled to help you with your insurance! Nicole & Team"
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Caitlyn M

December 30, 2025

5  out of  5
rating by Caitlyn M
"The absolute best!! Nicole’s office is so quick to respond and help you out! They treat you like you’ve known each other for years, and overall they’re so friendly. I’ve worked with Nicole and Summer at this office, both wonderful women to do business with!"
We responded:
"Thank you so much for your great review Caitlin! We truly strive to make insurance less stressful for our customers. We truly appreciate working with wonderful people like you. Nicole "
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Alvin P

December 19, 2025

5  out of  5
rating by Alvin P
"My wife and I have had State Farm as our insurance for going on 51 years now. Nicole has been out agent for quite some time now. She, Summer, and Claudia ALWAYS go beyond expectations to take care of our claims and needs...and I mean ALWAYS!! You see so many commercials trying to lure you to another company with promises of $$$. As for me and my house...State Farm is the only choice. Even though we moved two hours away ... Nicole is, and will continue to be, OUR Agent."
We responded:
"Alvin- Thank you so much for your wonderful review. It is such a joy to take care of your family insurance! Here’s to many more years working together! Nicole, Sumner & Claudia"
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Liz Singleton

December 8, 2025

5  out of  5
rating by Liz Singleton
"Summer, Claudia and Nicole are always friendly and helpful. State Farm has the best insurance policies!"
We responded:
"Liz- Thank you for your review! We are so glad to help people like you to get the best insurance at great rates! Happy Holidays to you and yours!! "
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ALittleKnottie

November 24, 2025

5  out of  5
rating by ALittleKnottie
"Nicole is incredible, she helped me buy my first car, fully insure it and drive it home same day! And ever since, she’s been very helpful with my bill and everything else I’ve needed, she’s truly the best insurance agent I’ve ever had! Thank you Nicole!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a great experience with us. Your satisfaction is our top priority and we look forward to continuing to support your insurance needs. Nicole & Staff"
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Kiayla Lynn

November 21, 2025

5  out of  5
rating by Kiayla Lynn
"Nicole was helpful and very response!"
We responded:
"Thank you so much for your review! We are very glad we were able to help you with your insurance. We look forward to working with you!! Nicole "
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Laurie DaPrano REALTOR

September 19, 2025

5  out of  5
rating by Laurie DaPrano REALTOR
"Nicole is truly the best in the business! I’ve worked with her team for many years, and they are always easy to reach, quick to respond, and incredibly helpful. They genuinely care about their clients, and it shows in everything they do. I highly recommend them!"
We responded:
"Laurie- Thanks so much for your nice review!! We love working with great customers like you!! Nicole "
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Pulling in Exotics

August 18, 2025

5  out of  5
rating by Pulling in Exotics
"Nicole helped me to get my new car and get it insured same day, full coverage for a decent price! Thanks State Farm and Nicole!"
We responded:
"Thank you so much for your great review! We love helping people like you with their insurance needs and aim to give great service!! Nicole "
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Jessica Bardenheier

July 17, 2025

5  out of  5
rating by Jessica Bardenheier
"Summer was extremely helpful, responsive, and thorough when it came to helping us secure a new home and auto policy. We were in a bit of a time sensitive need and Summer was so available and made everything a breeze. She truly helped to alleviate an otherwise stressful situation with her expertise and willingness. We have an even better policy and premium than we did with our previous vendor. Big thanks to this State Farm team! Very highly recommend!"
We responded:
"Jessica - thank you so much for your awesome review! We strive to provide great service and advice. We look forward to helping you with any and all of your insurance needs. We want to be your good neighbor! Nicole "
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T. Woodson

May 22, 2025

5  out of  5
rating by T. Woodson
"The best insurance team i have ever dealt with. They are the nicest women who really care for there customers. Great insurance team truly recommend."
We responded:
"Thank you so much for reviewing our State Farm office! We are so happy you have had a great experience and your satisfaction is our top priority. We look forward to continuing to help with your insurance needs. Nicole Frost"
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Sam B

May 19, 2025

5  out of  5
rating by Sam B
"Always a pleasure to work with."
We responded:
"Sam - Thank you for your review! We appreciate wonderful clients like you and look forward to helping you with your insurance for many years!! Nicole "
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Dawn Lawyer

May 16, 2025

5  out of  5
rating by Dawn Lawyer
"Nicole Frost's outstanding responsiveness reinforces how glad we are to be State Farm customers."
We responded:
"Dawn- We are honored by your positive feedback! We look forward to continuing to provide you with great service for all of your insurance needs! Thanks! Nicole "
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C Meyers

May 8, 2025

5  out of  5
rating by C Meyers
"I have been a State Farm customer many years across many states and have always found State Farm service friendly and professional. Nicole Frost and her team are next level service and a true joy to do business with. Special mention to Summer, who makes every interaction pleasant and informative. Highly recommend!"
We responded:
"Thank you for your kind words Mr. Meyers! We are so happy to take care of your insurance and look forward to helping you for years to come! Let us know if you need anything at all!! "
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Jeremy Bennett

April 19, 2025

5  out of  5
rating by Jeremy Bennett
"Nicole and Summer always take care of me and my family, Thank you!!!"
We responded:
"Jeremy- thanks so much for your nice review! Taking cAre of our customers is what we love to do! Nicole "
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Brittany Evans

April 17, 2025

5  out of  5
rating by Brittany Evans
"Definitely love my experience with Summer with State Farm she very polite took care all my insurance needs very well."
We responded:
"We’re so grateful for your feedback! It’s our pleasure to assist you with your insurance needs. Summer is awesome! If there is anything else we can do to help, please let us know! Nicole Frost "
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Kevin Hatton

March 11, 2025

5  out of  5
rating by Kevin Hatton
"I was referred to Nicole and her team through a friend of mine, Will, who happened to also be my car salesman at Richmond Ford Lincoln. I’m so thankful he referred me to Nicole and her team. Nicole spoke with me over the phone and provided so much valuable information for me to make the best decision surrounding my auto/home insurance needs. I ended up moving my insurance to State Farm as she was able to save me a lot of money per month! Her and the team continue to be a great support and respond to questions rapidly! Highly recommend Nicole and her team for your insurance needs and inquiries!"
We responded:
"Kevin- Thanks for the great review! We love helping people like you with their insurance and look forward to working with you for years to come!! We truly appreciate you! Nicole"
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Brianna

February 10, 2025

5  out of  5
rating by Brianna
"Nicole quoted our auto, homeowners & umbrella coverages. Unfortunately, we did not move our business because the savings was not substantial & our current carrier is very competitive from a premium + coverage standpoint. However, Nicole was very friendly & responsive from start to finish (even after we informed her we would not be pursing). She seems knowledgeable from our brief conversation & we will be keeping her in mind for the future."
We responded:
"Brianna- It was great taking with you and thank you so much for your review! We are delighted to know you had a great experience with our office. If you need any assistance in the future - please know we are here to help!! Thanks again!! Nicole Frost"
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Richard

December 30, 2024

5  out of  5
rating by Richard
"After calling around everywhere and getting ridiculous numbers, this team picked up the phone and delivered. Can’t recommend them enough!"
We responded:
"Richard- Thank you so much for you great review!! We are happy we are able to help you with your insurance! Happy New Year!! Nicole & Team"
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Anna M. Robertson

December 21, 2024

5  out of  5
rating by Anna M. Robertson
"I have been a policy holder since the age of 16 when my father put me on the policy. That was 38 years ago! And I have never had a regret being with them. Since moving to VA 3 years ago, State Farm has helped me and made my move and relocation to VA stress free. Nicole and Summer are professional, welcoming and ready to help you with any questions, big and small. They are your go to insurance pros who care."
We responded:
"Anna - we are so grateful to have wonderful customers like you! Thank you for your great review and we look forward to helping you with your insurance for years to come! Nicole "
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Amanda Drinnon

December 20, 2024

5  out of  5
rating by Amanda Drinnon
"Summer made sure I saved the most amount of money by bundling my home and auto insurance!! Thank you!!"
We responded:
"Thank you so much for your nice review Amanda! We are thrilled to help you with your insurance! My team and I look forward to working with you!! Nicole "
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Cathy Carter

November 21, 2024

5  out of  5
rating by Cathy Carter
"Nicole and staff are super friendly and always willing to assist. Every time I call the office with questions about my bill, my policy anything they are always in the office and are always a phone call away. They are all so personal and make you feel like family. I have been with them a long time and would highly recommend Nicole Frost."
We responded:
"Cathy- Thank you so much for your five star review and kind words! My team and I are so glad to help you with your insurance and look forward to many more years! Nicole "